Connect ManageEngine ServiceDesk Plus Cloud and Formatter by Zapier to power AI-driven automation
- No-code AI automation
- Full audit trails and controls
- SOC 2 and GDPR compliant
- Easy visual workflow builder
- 9,000+ apps, 450+ AI tools
How Zapier works
Zapier makes it easy to integrate ManageEngine ServiceDesk Plus Cloud with Formatter by Zapier - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "New Asset" from ManageEngine ServiceDesk Plus Cloud.
Add your action
An action happens after the trigger—such as "Date / Time" in Formatter by Zapier.
You’re connected!
Zapier seamlessly connects ManageEngine ServiceDesk Plus Cloud and Formatter by Zapier, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Service Desk InstanceRequired
- Name
- Product
- State
- Vendor
- Site
- Purchase Cost
- Asset Tag
- Location
- Custom Field
Try ItTriggerPolling- Service Desk InstanceRequired
- Subject
- Requester
- Status
- Technician (email address)
- Site
- Group
- Priority
- Urgency
- Impact
- Mode
- Category
- Sub Category
- Item
- Asset
- Custom Field
Try ItTriggerPolling- TitleRequired
- DescriptionRequired
- Priority
- Announcement Type
- Services Involved
- Email Users
- Public View
ActionWrite- Create Request
Creates a new request.
ActionWrite
- Service Desk InstanceRequired
- Title
- Requester
- Site
- Group
- Change Owner (email address)
- Change Type
- Priority
- Urgency
- Impact
- Change Risk
- Reasons of Change
- Category
- Sub Category
- Item
- Asset
- Custom Field
Try ItTriggerPolling- Service Desk InstanceRequired
- Trigger ModuleRequired
- Execute OnRequired
- Trigger Conditions
Try ItTriggerInstant- Create Change
Creates a new change.
ActionWrite - Invoke API Call
Make API calls in ServiceDesk Plus Cloud to perform an action
ActionWrite
For AI agents & developers
Use ManageEngine ServiceDesk Plus Cloud and Formatter by Zapier with AI agents and code
Beyond Zap workflows. Call ManageEngine ServiceDesk Plus Cloud and Formatter by Zapier actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.
Connect via Zapier MCP
Expose ManageEngine ServiceDesk Plus Cloud and Formatter by Zapier actions as tools in any MCP client. Authenticate once, then call them in natural language.
Example actions on this page
Works with
Claude · ChatGPT · Cursor · any MCP-compatible client
Call from code with the Zapier SDK
Trigger ManageEngine ServiceDesk Plus Cloud and Formatter by Zapier actions from backend services, scripts, or agent code.
Install
# TypeScript / Node npm install @zapier/zapier-sdk
Run an action
import { createZapierSdk } from '@zapier/zapier-sdk';
const zapier = createZapierSdk();
await zapier.runAction({ /* manageengine-servicedesk-cloud / formatter action */ });There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.
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Customers have created over 25 million Zaps on the platform
6 mins
The average user takes less than 6 minutes to set up a Zap
Connect ManageEngine ServiceDesk Plus Cloud and Formatter by Zapier to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
Automate your lead management and improve conversions
Create more impactful campaigns with automation
Provide world-class support with a little help from automation
Automate your way to actionable, up-to-date data
Resolve incidents faster with automation
Learn how to automate Formatter by Zapier on the Zapier blog
Make work flow with AI
