Connect CloudTalk and Umso to power AI-driven automation
- No-code AI automation
- Full audit trails and controls
- SOC 2 and GDPR compliant
- Easy visual workflow builder
- 9,000+ apps, 450+ AI tools
- Free tier available
How Zapier works
Zapier makes it easy to integrate CloudTalk with Umso - no code necessary. See how you can get setup in minutes.
Choose a trigger
A trigger is the event that starts your Zap—like a "New Call" from CloudTalk.
Add your action
An action happens after the trigger—such as "Create Blog Post" in Umso.
You’re connected!
Zapier seamlessly connects CloudTalk and Umso, automating your workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- New Call
Triggers when call is made via CloudTalk.
Try ItTriggerInstant - New SMS
Triggers when a SMS is sent/received via CloudTalk
Try ItTriggerInstant - IDRequired
- ID PostfixRequired
- Contact NameRequired
- Phone numberRequired
- Email
- Contact Company
- External Link
ActionWrite- From NumberRequired
- To NumberRequired
- Message TextRequired
ActionWrite
- New Contact
Triggers when a contact is created or updated in CloudTalk.
Try ItTriggerInstant - Activity IDRequired
- Acitivity ID postfixRequired
- Activity titleRequired
- Activity contentRequired
- Activity meta - price
- Activity meta - status
- Activity meta - color
- Activity link
- Contact IDRequired
- Contact ID PostfixRequired
- Contact name
- Contact email
- Contact number
ActionWrite- IDRequired
- ID PostfixRequired
- Contact NameRequired
- Phone numberRequired
- Email
- Contact Company
- External Link
ActionWrite- IDRequired
- ID PostfixRequired
- Contact NameRequired
- Phone NumberRequired
- Email
- Contact Company
- External Link
ActionWrite
For AI agents & developers
Use CloudTalk and Umso with AI agents and code
Beyond Zap workflows. Call CloudTalk and Umso actions directly from your AI client or your codebase, using the same 9,000+ app integrations Zapier already runs.
Connect via Zapier MCP
Expose CloudTalk and Umso actions as tools in any MCP client. Authenticate once, then call them in natural language.
Example actions on this page
Works with
Claude · ChatGPT · Cursor · any MCP-compatible client
Call from code with the Zapier SDK
Trigger CloudTalk and Umso actions from backend services, scripts, or agent code.
Install
# TypeScript / Node npm install @zapier/zapier-sdk
Run an action
import { createZapierSdk } from '@zapier/zapier-sdk';
const zapier = createZapierSdk();
await zapier.runAction({ /* cloudtalk / umso action */ });There is no Python package yet. SDK is TypeScript-only (@zapier/zapier-sdk). The MCP server URL is personal to your account; get it at zapier.com/mcp.
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Customers who say using Zapier has made them better at their job
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Customers have created over 25 million Zaps on the platform
6 mins
The average user takes less than 6 minutes to set up a Zap
Connect CloudTalk and Umso to integrate crucial parts of your business
With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.
Automate your lead management and improve conversions
Create more impactful campaigns with automation
Provide world-class support with a little help from automation
Automate your way to actionable, up-to-date data
Resolve incidents faster with automation
Make work flow with AI
