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Abandon changes

{view, select, detail {Chatbots - {chatbotName}} other {Chatbots}}

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Chatbots

Top 5 knowledge gaps past 7 days

The top 5 topics where users asked questions the chatbot couldn't answer, from the last 7 days.

The app authentication is disconnected, so this knowledge source is no longer connected to your chatbot. Navigate to the connections page and click "reconnect" to address the error.

The app authentication is missing, so this knowledge source is no longer connected to your chatbot. To reconnect, click the three-dot menu next to your knowledge source, then select "Manage connections" from the dropdown to choose a valid app connection.

Data source is no longer accessible. Please check if it still exists and you have permission to view it.

This source has been disconnected because you've reached the storage limit for your plan. <link>Upgrade</link> to reconnect this source.

The app authentication is disconnected, so this knowledge is no longer connected to your chatbot. Navigate to the <connectionsLink>connections page</connectionsLink> and click "reconnect" to address the error.

The app authentication is missing, so this knowledge is no longer synced to your chatbot. To reconnect, click the three-dot menu next to your knowledge source, then select "Manage connections" from the dropdown to choose a valid app connection.

Some blocks are not supported and could not be synced.

Please confirm connection on the <connectionsLink>connections page</connectionsLink> and ensure your knowledge source exists and is accessible by that connection.

Your knowledge source synced but some content could not be included. Please check your source data for any issues.

Some records in this knowledge source exceed the size limits and were skipped during sync. Please remove or reduce the size of any large records to include all content.

We're unable to locate the knowledge source, so it is no longer connected to your chatbot. The file may have been removed, or the person who shared it with you may have revoked access. If you believe this is an error, reach out to the file owner for assistance.

An error caused the daily sync to break, so the knowledge may not be up to date. Try manually <resyncButton>re-syncing your knowledge</resyncButton> to resolve the issue. If the problem persists after re-syncing, please contact us.

Syncing was disabled due to chatbot inactivity. Apply a new sync schedule to resume syncing.

Sorry, but this URL is not currently supported. Please create a new knowledge source using a different URL.

You've reached the storage limit for your plan. <link>Upgrade</link> to continue syncing this source.

Syncing was disabled because the web page is too large. Please try again adding a smaller web page.

{count, plural, one {Zap} other {Zap workflows}}

You can come back and train your Chatbot over time, as your conversation history grows

Train your Chatbot on past conversations to improve its responses

Welcome to Training Mode

Label Training Example

Training in Progress

Are you sure you want to remove this sample?

Remove sample?

Training Mode

Browser title

Visitor will click this icon to open the Chatbot.

Set the timezone for date and time display. Defaults to UTC if not set.

Settings

This message will be displayed if the chatbot encounters an error

The timezone used for date and time references in your chatbot

Let AI do the heavy lifting—start building a personalized Chatbot based on your website.

Create with AI

Start with a blank slate and build your Chatbot from the ground up.

Create from scratch

Name

New Chatbot

Plans and Pricing | Chatbots

Learn how to create a custom AI chatbot with Zapier Chatbots.

Blog post

Ask questions, provide feedback, check out the user guide and templates.

Help center

Check out the Zapier YouTube channel to learn how to use Chatbots.

Video tutorial

Watch this demo on how to build a chatbot and embed it on your site in minutes!

What Happens When You Combine Zapier Chatbots with AI Power?

Just a couple details so we can better assist you!

Let's Connect

A brief description shown below the form title. Leave empty to hide.

Form title

The heading displayed at the top of the lead collection form. Leave empty to hide.

Additional options

Fields

Chatbot will ask for the information above {helpTextTriggerConditionBody}. These results will be saved in a new Zapier Table (a link will be provided once the Action is created).

Collect lead information {helpTextTriggerConditionLabel}

Connected Table

Share your chatbot with others to get usage analytics.

Are you sure you want to export all conversations?

Export conversations

Create Chatbot

{selectedIntegrationTitle} integrations are not supported in staging/local environments. Trying to create this integration will throw an error or create a broken Zap.

Heads up! This integration is only supported in production.

Generate your greeting with AI

Greeting

Integrations

Upload PDFs, CSVs, Word docs, and more — up to 2MB per file.

New for Zapier Chatbots: Up-to-date Knowledge Sources! (August 2024)

Delete <bold>{groupName}</bold> group

Your chatbot is currently connected to {knowledgeLimitsPlanCurrentPretty} of knowledge. Based on your plan, you can add {knowledgeLimitsPlanRemainingPretty} of additional knowledge.

Select this option to scan for all subpages and choose multiple to connect as chatbot knowledge.

Expand to see activity and sync schedules

Select an icon

Please confirm

Deleting your chatbot...

Error deleting chatbot

Delete chatbot

Are you sure you want to delete your <bold>{sourceName}</bold> source? This action cannot be undone.

Delete knowledge source

Hold tight! Your knowledge source will be deleted soon.

Deleting your knowledge source...

Something went wrong while deleting your knowledge source. Please try again.

Error deleting knowledge source

Remove logic

Are you sure you want to remove scheduled synchronization for {scheduleAll, select, true {all knowledge sources} other {this knowledge source}}?

Something went wrong while duplicating your chatbot. Please try again.

You have unsaved changes on the Embed tab. If you leave now, your changes will be lost.

Unsaved changes

Embed the chatbot inline with your content, maintaining a fixed position on the page.

Inline

Embed the chatbot as a floating widget, in the bottom corner of the page

Pop-up

Switching to Iframe mode will discard your unsaved tracked parameter changes. Tracked parameters are only available in Script mode.

Unsaved tracked parameters

Chatbots use OpenAI's GPT-4o mini model by default. To use other models, you can add your own API key from your model's provider account.

You can build your own AI-powered Chatbots at <chatbotsLink>https://zapier.com/app/chatbots</chatbotsLink> . All you need is a free Zapier account to get started today!

Yes! We are heavily investing in Chatbots and we're excited to build new functionality to support your needs. If you have feedback on what features are critical for you please share that <feedbackLink>feedback here</feedbackLink> .

Getting started with Chatbots is easy. <templateLink>Select a template</templateLink> to get up and running quickly.

Zapier Chatbots are powered by automation, so you can create custom AI chatbots with your own prompts and connect them to your Zap workflows—no code needed.

You also have a variety of sharing options, so you can share a public link or embed chatbots on your website.

Build powerful, dynamic Chatbots for your team, customers, or yourself. Deploy a new workforce with AI-powered chatbots trained with your own data.

Chatbots plans and pricing

For individuals who want to further customize their chatbots

Everything in Pro, plus:

Advanced

<contactLink>Contact us</contactLink> for a custom plan with more than 20 chatbots

Everything in Advanced, plus:

Custom Plan

For individuals who are just trying out building AI chatbots

Free

For individuals who want to build AI chatbots trained on their data

Everything in Free, plus:

Build workflows to store, analyze, and share full conversation transcripts with your team. This automation will trigger after 5 minutes of inactivity in each Chatbot conversation.

Trigger automations at the end of each Chatbot conversation

Sessions

Chatbots Admin - {title}

Apply your own colors to match your business.

Upgrade to customize

Create new fields to collect custom information from your customers.

Upgrade to use custom fields

Add your logo to the pop-up chatbot, and customize the icon and other style settings.

View 20 most frequent keywords from the last 30 days.

Upgrade for top keywords

View the number of conversations by sentiment.

Upgrade for sentiment distribution

View the daily average of conversation sentiment.

Upgrade for daily sentiment score

View the URLs clicked from the last 30 days.

Upgrade for URLs clicked

Customize the link text that appears when expanding more suggestions when mobile/embedded.

Transfer "{chatbotName}" ownership

Text shown after successfully triggering the logic.